Shipping Policy

Thank you for shopping with us! Please review our shipping policy to understand how we process and deliver your orders.

Order Processing:

• All orders are processed within 48 hours (excluding weekends and holidays).

Delivery Time:

• Estimated delivery time is 7 business days from the date of shipment.

• Delays may occur due to unforeseen circumstances or carrier issues.

Lost or Damaged Items:

• We are not liable for any lost or damaged items during transit. Please contact the carrier for such issues.

Contact Information:

• For any shipping-related inquiries, contact our customer service at help@petheal.com

Policy Changes:

• We reserve the right to update our shipping policy. Please review it periodically.

Return Address:

6507 Harney Rd. Tampa FL, 33610

Thank you for choosing PetHeal! We appreciate your business.